We are committed to Good Manufacturing Practices in all of our facilities, which includes regular and frequent cleaning and sanitizing of our facilities and equipment, requiring employees to wash hands regularly and wear gloves, and requiring employees to stay home when sick. In response to current events, we are increasing sanitation frequency in our offices and production facilities and are encouraging employees to use CDC best practices in and outside of work. 

Customers are encouraged to regularly check the FDA, USDA, and CDC websites for updates on the coronavirus. Ritual Meals will continue to monitor updates from these agencies and will send communication to customers as applicable.

Food safety is core to everything we do, so we are confident in our ability to keep our customers safe. We have rigorous supplier approval and quality assurance programs to ensure ingredient quality and safety. Additionally, we work with some of the most reputable food suppliers in the country and often source locally.

The CDC has stated there is no evidence to support transmission of COVID-19 associated with food and that coronaviruses are unlikely to survive on the surfaces of food products or packaging (see the FAQ "Can the virus that causes COVID-19 be spread through food, including refrigerated or frozen food?").  In general, because of poor survivability of coronaviruses on surfaces, there is likely a very low risk of spread from food products or packaging that are shipped over a period of days at ambient, refrigerated, or frozen temperatures (how Ritual Meals meals are shipped). This statement has also been supported by the FDA (see section headed "Food").

We work closely with our national carrier partners to ensure delivery continuity as we know you count on Ritual Meals arriving at your doorstep on time. As always, our deliveries do not require contact with the drivers.

If we anticipate delivery delays or cancellations as the situation evolves, impacted customers will be notified by our Wellness Team.